Privacy policy
G18 Studios Privacy Policy
Last updated: July 2025
G18 Studios respects and values your privacy and is committed to protecting your personal information. We are fully aware of our obligations under the Privacy Act 1988 (Cth) and will always handle your data responsibly and transparently.
🔐 What Information We Collect
We may collect personal information from you such as:
- Name
- Address
- Email address
- Phone number
- Date of birth (if required for competitions or promotions)
We will never request or collect sensitive information that may disclose your:
- Political, religious, or philosophical beliefs
- Racial or ethnic origin
- Health or sexuality
- Criminal history
💬 How We Use Your Information
Your personal information may be used to:
- Process and fulfil your orders
- Contact you regarding your purchases or account
- Improve your experience on our website
- Send promotional content (if you’ve opted in)
- Assist with customer service or troubleshooting
- Conduct market research or feedback surveys
- Support marketing, product development, and business planning
We will only use your information for the purpose it was collected and where required, with your consent.
🍪 Cookies & Tracking
Like most websites, we use cookies to improve your browsing experience. Cookies are temporary files stored on your browser to remember your preferences and location — for example, to display prices in your local currency.
Cookies do not identify you personally, and you can disable them via your browser settings if preferred. Disabling cookies may affect your ability to use parts of our website.
🛡️ Third Parties & Data Protection
We do not sell or rent your personal information.
Your data may only be shared with trusted third parties who:
- Help us fulfil orders (e.g. Australia Post or courier services)
- Manage secure website or email systems
- Are bound by confidentiality agreements and privacy legislation
We take all reasonable steps to ensure that your data is secure, up to date, and only accessible by authorised G18 Studios staff or contractors.
❌ Your Right to Withhold Information
Providing your personal information is completely optional.
If you choose not to provide certain details (like your email address for promotions or giveaways), we may not be able to offer specific services or benefits to you.
You can opt out of communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
📬 Contact Us
If you have any questions about how we collect, store, or use your personal information, please contact us:
📧 admin@g18studios.com.au
We’re here to help.
